Scanner update.

[nenena]

I took my laptop, a kimono catalogue (great for highlighting scanner colorfuckery), and the new scanner to Eiden today, and had the Canon techie guys look at it. This was our conversation, recapped and translated from Japanese.

EIDEN GUY: It's either not picking up red, or not picking up blue. Or maybe both.
ME: Can you fix it?
EIDEN GUY: There's a way to fix it, but that way doesn't work.
ME: So you can't fix it.
EIDEN GUY: Blah blah blah gamma levels blah blah blah borked blah blah blah Canon won't refund your money, 'cause this kind of thing can be caused by punching the scanner too many times so it's basically your fault for breaking it.
ME: I swear to God, I never punched my scanner.
EIDEN GUY: Did you travel around with it? Like take it on a road trip? Or an airplane?
ME: ...Oh. Yeah.
EIDEN GUY: Well there you go. But maybe Softmap will give you a refund if Canon won't.
ME: So can I sell you this defective scanner as a totally high-quality "lightly used" item?
EIDEN GUY: Ha ha, no.
ME: Okay, just give me that cheap-ass $80 scanner over there and we'll call it a day.

So now I have a new-new scanner that works well, and an old-new scanner that I need to get rid of. I'm going to call Softmap tomorrow, and see if there's a way for me to return the scanner without having to physically go back to Tokyo.

Comments

[nenena.livejournal.com]

Nah, unfortunately. It was more along the lines of "damage caused by jostling, bumping, or dropping it." I was just trying to be funny. ;)

[furikku.livejournal.com]

You succeeded! Though I am disappointed that there is not an epidemic of scanner-punching in Japan.