Scanner update.

[nenena]

I took my laptop, a kimono catalogue (great for highlighting scanner colorfuckery), and the new scanner to Eiden today, and had the Canon techie guys look at it. This was our conversation, recapped and translated from Japanese.

EIDEN GUY: It's either not picking up red, or not picking up blue. Or maybe both.
ME: Can you fix it?
EIDEN GUY: There's a way to fix it, but that way doesn't work.
ME: So you can't fix it.
EIDEN GUY: Blah blah blah gamma levels blah blah blah borked blah blah blah Canon won't refund your money, 'cause this kind of thing can be caused by punching the scanner too many times so it's basically your fault for breaking it.
ME: I swear to God, I never punched my scanner.
EIDEN GUY: Did you travel around with it? Like take it on a road trip? Or an airplane?
ME: ...Oh. Yeah.
EIDEN GUY: Well there you go. But maybe Softmap will give you a refund if Canon won't.
ME: So can I sell you this defective scanner as a totally high-quality "lightly used" item?
EIDEN GUY: Ha ha, no.
ME: Okay, just give me that cheap-ass $80 scanner over there and we'll call it a day.

So now I have a new-new scanner that works well, and an old-new scanner that I need to get rid of. I'm going to call Softmap tomorrow, and see if there's a way for me to return the scanner without having to physically go back to Tokyo.

Comments

[mikk1o5.livejournal.com]

Awww that sucks dude! I would understand if the older one was, you know, actually OLD but the fact that it's new totally makes it Ridonkulous. Sorry to hear your troubles. :(

I would help ya out.... if i knew how...lol sry

[lost-angelwings.livejournal.com]

I have a confession :| I've been sekritly sneaking into your room at night and punching your scanner cuz it flamed me online D:

[furikku.livejournal.com]

EIDEN GUY: There's a way to fix it, but that way doesn't work.

ME: I swear to God, I never punched my scanner.


I lol'd.

Was it literally "punching the scanner"? Because if so, I want to know why that's a common occurrence.

[nenena.livejournal.com]

Nah, unfortunately. It was more along the lines of "damage caused by jostling, bumping, or dropping it." I was just trying to be funny. ;)

[furikku.livejournal.com]

You succeeded! Though I am disappointed that there is not an epidemic of scanner-punching in Japan.

[corinn.livejournal.com]

EIDEN GUY: Did you travel around with it? Like take it on a road trip? Or an airplane?
ME: ...Oh. Yeah.

I swear, that would be my exact reaction, from the pause while my brain clicks to the moment when acknowledgment slipped out of my mouth. Of course, I would then kick myself for admitting it. I mean, gee, you didn't go offroading or something, did you? Cos breaking from the drive home is total fail.

If you can't get money back for it, you should totally punch it. I know I'd be strongly tempted.

[alice-rm.livejournal.com]

Oh, you have never punched your scanner? D: for a moment I thought that I wasn't alone in the world xDD joking! hope you will have more luck with your new one =)